How to Solve Post-Move Problems

Even when a move is complete, there is still work left to do. After everything has been unloaded, and you’ve taken a few breaths, it’s important to take stock of your belongings to make sure everything is where it should be, and is in its original condition.

But even if you find a trusted mover from reliable search tools like Zipmover, problems can still arise. Here are the actions you can take to ensure you’re protected and receive any compensation you’re entitled to.

1. Check your mover’s dispute settlement program.

Before moving any goods across state borders, your mover should have provided you with information regarding their dispute settlement program. Interstate movers are required to offer a neutral dispute settlement program to solve any problems that may occur regarding the loss or damage to your belongings.

2. File a claim for any lost or damaged goods.

If any of your belongings are damaged or missing upon delivery, contact your mover for a company claim form. This form must be filed within 9 months of delivery, and it should be completed to the best of your ability. Ideally, you should send it via certified mail to an address provided by your mover. Note: it does not have to be submitted on your mover’s claim form, but your claim must be in writing.

If you aren’t satisfied with your mover’s settlement offer, you are able to submit a loss and damage claim with the mover's dispute settlement program. Alternatively, you can also seek other legal options.

It woul d be great if every move was “easy-breezy lemon squeezy”. But hopefully this information will help you out in the event of a problem with your belongings. Keep it in mind during and after your move to make resolution fast and simple.